Pay-Per-Incident Support

Get help now!

Do you need help with our software but don't want to sign up for a support plan?

Call and get personalized help for an issue or question with any of our software products from one of our live software experts during our business hours.

Email is not available for pay-per-incident support since we can assist you better and faster over the phone.

The cost for the pay-per-incident support is $90 an hour, with a minimum charge of $30. Most support incidents take between 1 and 20 minutes so, most likely, the cost will be the $30 minimum. However, if the call goes over 20 minutes, the rate is $90 an hour ($1.50 a minute).

The pay-per-incident support cannot be purchased online. The fee for pay-per-incident support is charged when you call.

What you need to know before you call support

Call Support

* A support incident is a specific issue that can be addressed by isolating its origin to a single cause. Adkad Technologies Inc, in its sole discretion, will determine what constitutes a support incident.

Free Silver Support? - Did you know that if you purchase our paper and envelope products you may be eligible for a free Silver Support subscription?

Note: All our support is available in the English language only.

Click Here to Contact Us Shop Our Products

Free Support Options

Search Our Knowledgebase Watch Software Tutorials & Videos Software FAQs

Contact Information

Product Info

info@adkad.com
1-800-586-4683

Sales

sales@adkad.com
1-800-586-4683

Product Support

support@adkad.com
518-875-9195

Corporate Office

518-875-9276

Fax

661-749-2528

This software is one of a kind!!! I just started doing the billing and paperwork for this company and it is simple and very user friendly. I would recommend this product to anyone that needs a quick and easy approach to billing and organization.

Julie Rimkus - Office Manager - Precision Lawn and Garden

Thank you guys for a great program. I've been using it for almost 5 years now. I can't tell you how much time it saves me every evening and at the end of each month.

Nathan Bell - Bell Lawn Service

The software is a great tool to have. It's made the process of billing and generating invoices very easy and scheduling is a breeze. We are still learning what the program can do for us.

Doug Lam - Outdoor Solutions

This software is absolutely great! It is easy to learn and use. And, it has EVERYTHING we needed - plus MORE! It's really got the accounting completely organized for the first time since this company was started (used to do everything "by hand"). We look forward to using the estimating & scheduling features very soon. LOVE IT!

Carolyn Jochim - Office Manager - Precision Lawn & Garden

1 year anniversary with your software and it is great. Tax time is here and what a breeze. All income and detailed expenses printed for tax purposes, just a push of a button. Thanks for making this software unique. Can't wait for the new updates.

Robert Trevino, Jr. - J.R's Lawn Service

Adkad Technologies