Pay-Per-Incident Support

Get help now!

Do you need help with our software but don't want to sign up for a support plan?

Call and get personalized help for an issue or question with any of our software products from one of our live software experts during our business hours.

Email is not available for pay-per-incident support since we can assist you better and faster over the phone.

The cost for the pay-per-incident support is $90 an hour, with a minimum charge of $30. Most support incidents take between 1 and 20 minutes so, most likely, the cost will be the $30 minimum. However, if the call goes over 20 minutes, the rate is $90 an hour ($1.50 a minute).

The pay-per-incident support cannot be purchased online. The fee for pay-per-incident support is charged when you call.

What you need to know before you call support

Call Support

* A support incident is a specific issue that can be addressed by isolating its origin to a single cause. Adkad Technologies Inc, in its sole discretion, will determine what constitutes a support incident.

Free Silver Support? - Did you know that if you purchase our paper and envelope products you may be eligible for a free Silver Support subscription?

Note: All our support is available in the English language only.

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Contact Information

Product Info

info@adkad.com
1-800-586-4683

Sales

sales@adkad.com
1-800-586-4683

Product Support

support@adkad.com
518-875-9195

Corporate Office

518-875-9276

Fax

661-749-2528

The more I use this software the more I like it's flexibility. I am impressed with what we have and want to say thanks.

Tom Hill - We Mow It, a division of Teamsource, Inc.

Hello, first time I have done this so bear with me. I am very satisfied with the Groundskeeper Pro software. It is reliable, easy to use and does everything it is supposed to do. Keeping track of customers has never been easier for me. At the end of my day I simply input who we serviced and who paid and how much. It is amazing how easy it is for me to keep track of where I am going everyday. I have had customers say the billing looks very professional. Easy to use, has never crashed and does what I need and more. Thanks so much. I appreciate all your hard work on this program, I called today for a minor thing. Adkad was very helpful and got me fixed up in no time. Thank you for a job well done.

Terry Slaton - T's Mowing

Our business has been using your software to run our lawn care business for over a year now and we just wanted to let you know that we are a so much more organized and smoothly run company now. We were a growing business and it got to the point where we needed something to help manage it more efficiently. I found your GroundsKeeper Pro lawn care software and got just that. Now I don't forget whether or not I billed a customer, if they paid or how much they owe. The scheduling is awesome too. Thank you for a great software product! Please keep me informed when updates are available.

Harriet Carter - A Plus Lawn Care Services

I am the owner of a large lawn care company in Virginia. I have been in business for over 12 years and the last 2 years I have been using GroundsKeeper. When I started using GroundsKeeper I only had 40 clients and now 2 years later I have over 350!!! I could have never done this if I didn't have such a great managing system. GroundsKeeper keeps me organized and helps me grow with ease. I am not a very computer oriented kind of guy and if I can use this software anyone can. Thanks for making such a great product better!!

Jason Holder

The software is a great tool to have. It's made the process of billing and generating invoices very easy and scheduling is a breeze. We are still learning what the program can do for us.

Doug Lam - Outdoor Solutions

Lawn Care Software by Adkad Technologies