Lawn Care Software by Adkad Technologies

Home » Support » Support Plans - Gold Support
0 Items In Cart | Total: $0.00

Gold Support

Sign up now!

Get personalized help and training with any of our software products from one of our software experts.

Help with issues and questions is provided via a phone call with a live support specialist or email; whichever you feel more comfortable with.

Training is a hands-on experience. You will learn all of the important steps to the setup and operation of the sofware, as well as, many useful and time-saving tips; all conducted by phone from your home or office at the time of your choosing.

Support:
Support coverage starts immediately after purchase so don't hesitate to contact us right-away.

Software Training:
Training is done over the phone with a software expert and scheduled at a time convenient for you. Since training is best uninterrupted, we recommend scheduling the call when your office is closed and you can give your full attention to learning.

Get help now!

If you're already signed up with an active Gold Support plan and have an issue or question, or you need to schedule training, call us or email us now.

 

WHAT'S COVERED?

  • Chart
  • Ninety (90) minutes of one-on-one telephone training with a live software specialist.

HOW LONG AM I COVERED?

  • One (1) year from the purchase/activation date or sixty (60) minutes total of support assistance; whichever comes first.

Note: All our support is available in the English language only.

Live support for software issues and questions, also called incidents, is limited to our office hours.

Training may be scheduled anytime, even during our non-business hours. Call Support to schedule a time for us to call you to provide training for your software product.

Call Support

Email answers are provided within 3-5 business days.

Email Support

Free Silver Support? - Did you know that if you purchase our paper and envelope products you may be eligible for a free Silver Support subscription?
Gold Support
Click Here to Contact Us Click here to buy now Price Shop Our Products

Free Support Options

Search Our Knowledgebase Watch Software Tutorials & Videos Software FAQs

Contact Information

Product Info

info@adkad.com
1-800-586-4683

Sales

sales@adkad.com
1-800-586-4683

Product Support

support@adkad.com
518-875-9195

Corporate Office

518-875-9276

Customer Support

support@adkad.com
518-875-9346

Technical Support

support@adkad.com
518-875-6342

Webmaster

programming@adkad.com
518-875-6468

Fax

661-749-2528

I have used Groundskeeper Pro since the day I started my business. The software is very user friendly and works well for my size business. The logo on my billing invoices looks professional. The staff listens to your suggestions and makes the improvements that are requested. Keep up the great service!
John Bannon - Coastal Care Lawn Care & Environmental Services
Thank you guys for a great program. I've been using it for almost 5 years now. I can't tell you how much time it saves me every evening and at the end of each month.
Nathan Bell - Bell Lawn Service
This software is absolutely great! It is easy to learn and use. And, it has EVERYTHING we needed - plus MORE! It's really got the accounting completely organized for the first time since this company was started (used to do everything "by hand"). We look forward to using the estimating & scheduling features very soon. LOVE IT!
Carolyn Jochim - Office Manager - Precision Lawn & Garden
I have been using this program since July of 2002 and I absolutely love it. I have recommended it to anyone in the same line of work that has asked about it, and will continue to. This program is very easy to use and saves me more time than I could imagine when it comes to doing the book work necessary to run my business. I am a member of a forum and have recommended it numerous times to some of the newbies looking for a good program. Also the customer service has been excellent when I have needed it. My questions were answered and directions were very direct. Thank you for a really great program!!!
Kirk Bergbigler - Bergbigler Lawn Care
Our business has been using your software to run our lawn care business for over a year now and we just wanted to let you know that we are a so much more organized and smoothly run company now. We were a growing business and it got to the point where we needed something to help manage it more efficiently. I found your GroundsKeeper Pro lawn care software and got just that. Now I don't forget whether or not I billed a customer, if they paid or how much they owe. The scheduling is awesome too. Thank you for a great software product! Please keep me informed when updates are available.
Harriet Carter - A Plus Lawn Care Services