Lawn Care Software by Adkad Technologies

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Pay-Per-Incident Support


Get help now!

Do you need help with our software but don't want to sign up for a support plan?

Call and get personalized help for an issue or question with any of our software products from one of our live software experts during our business hours.

Email is not available for pay-per-incident support since we can assist you better and faster over the phone.

The cost for the pay-per-incident support is $90 an hour, with a minimum charge of $30. Most support incidents take between 1 and 20 minutes so, most likely, the cost will be the $30 minimum. However, if the call goes over 20 minutes, the rate is $90 an hour ($1.50 a minute).

The pay-per-incident support cannot be purchased online. The fee for pay-per-incident support is charged when you call.

What you need to know before you call support

Call Support

 

* A support incident is a specific issue that can be addressed by isolating its origin to a single cause. Adkad Technologies Inc, in its sole discretion, will determine what constitutes a support incident.

Free Silver Support? - Did you know that if you purchase our paper and envelope products you may be eligible for a free Silver Support subscription?

 

Note: All our support is available in the English language only.

 

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Contact Information

Product Info

info@adkad.com
1-800-586-4683

Sales

sales@adkad.com
1-800-586-4683

Product Support

support@adkad.com
518-875-9195

Corporate Office

518-875-9276

Customer Support

support@adkad.com
518-875-9346

Technical Support

support@adkad.com
518-875-6342

Webmaster

programming@adkad.com
518-875-6468

Fax

661-749-2528

I have been using this program since July of 2002 and I absolutely love it. I have recommended it to anyone in the same line of work that has asked about it, and will continue to. This program is very easy to use and saves me more time than I could imagine when it comes to doing the book work necessary to run my business. I am a member of a forum and have recommended it numerous times to some of the newbies looking for a good program. Also the customer service has been excellent when I have needed it. My questions were answered and directions were very direct. Thank you for a really great program!!!
Kirk Bergbigler - Bergbigler Lawn Care
This software is one of a kind!!! I just started doing the billing and paperwork for this company and it is simple and very user friendly. I would recommend this product to anyone that needs a quick and easy approach to billing and organization.
Julie Rimkus - Office Manager - Precision Lawn and Garden
This software is absolutely great! It is easy to learn and use. And, it has EVERYTHING we needed - plus MORE! It's really got the accounting completely organized for the first time since this company was started (used to do everything "by hand"). We look forward to using the estimating & scheduling features very soon. LOVE IT!
Carolyn Jochim - Office Manager - Precision Lawn & Garden
I have used Groundskeeper Pro since the day I started my business. The software is very user friendly and works well for my size business. The logo on my billing invoices looks professional. The staff listens to your suggestions and makes the improvements that are requested. Keep up the great service!
John Bannon - Coastal Care Lawn Care & Environmental Services
Not only do you have a good product, but you have incredible customer service to back it up!! Bravo! Thanks for your quick response.
Jamie Seymore