Lawn Care Software by Adkad Technologies

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Pay-Per-Incident Support


Get help now!

Do you need help with our software but don't want to sign up for a support plan?

Call and get personalized help for an issue or question with any of our software products from one of our live software experts during our business hours.

Email is not available for pay-per-incident support since we can assist you better and faster over the phone.

The cost for the pay-per-incident support is $90 an hour, with a minimum charge of $30. Most support incidents take between 1 and 20 minutes so, most likely, the cost will be the $30 minimum. However, if the call goes over 20 minutes, the rate is $90 an hour ($1.50 a minute).

The pay-per-incident support cannot be purchased online. The fee for pay-per-incident support is charged when you call.

What you need to know before you call support

Call Support

 

* A support incident is a specific issue that can be addressed by isolating its origin to a single cause. Adkad Technologies Inc, in its sole discretion, will determine what constitutes a support incident.

Free Silver Support? - Did you know that if you purchase our paper and envelope products you may be eligible for a free Silver Support subscription?

 

Note: All our support is available in the English language only.

 

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Contact Information

Product Info

info@adkad.com
1-800-586-4683

Sales

sales@adkad.com
1-800-586-4683

Product Support

support@adkad.com
518-875-9195

Corporate Office

518-875-9276

Customer Support

support@adkad.com
518-875-9346

Technical Support

support@adkad.com
518-875-6342

Webmaster

programming@adkad.com
518-875-6468

Fax

661-749-2528

We appreciate great customer service and that is what we got today. We just had to call and update our registration number. We love this software. We have been using it for about 10 years. It is exactly what we need for our business. It is so easy to maneuver around and print invoices and also print the balance sheet or whatever else we need. One of our customers even commented the other day, on how professional the invoices are. Please tell the owners we said thank you so much for a great product!
Rick and Rhonna Smith - RIGHTWAY LANDSCAPE
Hello, first time I have done this so bear with me. I am very satisfied with the Groundskeeper Pro software. It is reliable, easy to use and does everything it is supposed to do. Keeping track of customers has never been easier for me. At the end of my day I simply input who we serviced and who paid and how much. It is amazing how easy it is for me to keep track of where I am going everyday. I have had customers say the billing looks very professional. Easy to use, has never crashed and does what I need and more. Thanks so much. I appreciate all your hard work on this program, I called today for a minor thing. Adkad was very helpful and got me fixed up in no time. Thank you for a job well done.
Terry Slaton - T's Mowing
Not only do you have a good product, but you have incredible customer service to back it up!! Bravo! Thanks for your quick response.
Jamie Seymore
I purchased Blizzard Buster last winter and it was the best investment I've made for my business. Thank you for making my business much more enjoyable.
John Rollert
The software is a great tool to have. It's made the process of billing and generating invoices very easy and scheduling is a breeze. We are still learning what the program can do for us.
Doug Lam - Outdoor Solutions