Do you need help with our software but don't want to sign up for a support plan?
Call and get personalized help for an issue or question with any of our software products from one of our live software experts during our business hours.
Email is not available for pay-per-incident support since we can assist you better and faster over the phone.
The cost for the pay-per-incident support is $90 an hour, with a minimum charge of $30. Most support incidents take between 1 and 20 minutes so, most likely, the cost will be the $30 minimum. However, if the call goes over 20 minutes, the rate is $90 an hour ($1.50 a minute).
The pay-per-incident support cannot be purchased online. The fee for pay-per-incident support is charged when you call.
* A support incident is a specific issue that can be addressed by isolating its origin to a single cause. Adkad Technologies Inc, in its sole discretion, will determine what constitutes a support incident.Free Silver Support? - Did you know that if you purchase our paper and envelope products you may be eligible for a free Silver Support subscription?
Note: All our support is available in the English language only.