Issue: Access to the software is denied due to Registration Error #12: Registration Validation Error.
Summary: This error occurs when attempting to open an older version of the software after the latest version has been installed and your data has been imported from the old version into the new version. Due to a newer version of the software existing on the computer, the old version has been disabled.
If you’ve already purchased the update, simply open the new version rather than the old version. Your data has already been imported into the new version. You may uninstall the old version through the Windows START|CONTROL PANEL after verifying your data has been imported correctly.
If you haven’t purchased the update yet you will need to do so. When opening the new version for the first time the following message was displayed, ‘NOTE: By Importing your data you are agreeing to purchase the Update.’ If you want to demo the update before purchasing then Bypass the import.’ Registration Error #12 will only occur if the IMPORT button was clicked and the user agreed to purchase the update.
After purchasing the update you will need to open the new version and enter the new version’s registration number. You do not need to reinstall the new version. After verifying your data has been imported into the new version correctly you may uninstall the old version through the Windows START|CONTROL PANEL.