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GroundsKeeper Pro (39)

Articles specific to the GroundsKeeper Pro business management software product.

GroundsKeeper Lite (28)

Articles specific to the GroundsKeeper Lite business management software product.

Blizzard Buster (28)

Articles specific to the Blizzard Buster business management software product.

Backup Data (1)

General articles on backing up data that apply to all our software products.

Restoring Data (2)

General articles on restoring data that apply to all our software products.

Installation (7)

General articles on software installation that apply to all our software products.

Error Messages (20)

General articles on errors that apply to all our software products.

Software Tips (7)

General articles containing software tips that apply to all our software products.

Forms (3)

General Adkad Technologies administrative forms for current registered software users.

FAQs (4)

Frequently asked questions about our products.

Category Blizzard Buster

BUTTONS MISSING/UNREADABLE AND SCREENS BEYOND VIEWABLE AREA OF MONITOR

Issue: If your screen resolution is NOT GREATER than 800 x 600 the software’s screens may extend beyond the viewable area of your monitor. Button text may also be unreadable, and buttons may be unusable due to being off the screen. These type of issues will essentially make the software frustrating and practically unusable. Solution: The fix for this is simple: simply increase your screen’s resolution to be greater than…

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RUNTIME ERROR 429: ACTIVEX COMPONENT CAN’T CREATE OBJECT

Issue: While running the software the ‘Runtime Error ‘429’: ActiveX Component Can’t Create Object’ error occurs and the program shuts down. Possible Solution 1: Make sure your Microsoft Windows Operating System has all the latest updates & service packs. To make sure your operating system (XP, Vista, etc.) has all the latest updates & service packs go to www.microsoft.com and use the utilities provided there to determine if your operating system is…

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REGISTRATION ERROR #12: REGISTRATION VALIDATION ERROR

Issue: Access to the software is denied due to Registration Error #12: Registration Validation Error. Summary: This error occurs when attempting to open an older version of the software after the latest version has been installed and your data has been imported from the old version into the new version. Due to a newer version of the software existing on the computer, the old version has been disabled. Resolution: If you’ve…

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REGISTRATION ERROR #9: REGISTRATION VALIDATION ERROR

Issue: Access to some areas of the software are denied due to Registration Error #9: Registration Validation Error. Summary: This error is caused by the software registration process being incomplete. Note: Your data is safe and still contained within the software. Access to it is simply restricted until the registration process is complete.When the software is first purchased you’re issued a Temporary Registration Number to activate the software. Afterwards, your company name, address…

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70 PERMISSION DENIED / RUN-TIME ERROR 3051 – THE MICROSOFT JET DATABASE ENGINE CANNOT OPEN THE FILE. IT IS ALREADY OPENED EXCLUSIVELY BY ANOTHER USER, OR YOU NEED PERMISSION TO VIEW IT’S DATA.

Issue: The Backup File or Database (adkad.mdb) is locked due to its Read-Only attribute being set to true. Summary: This error is caused by restoring from a backup made to a CD. When making a backup directly from the Database Maintenance screen to a CD most computers will automatically create the backup as read-only. When this backup is restored it remains read-only and therefore when the software tries to access the data…

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ERROR 1304 – ERROR WRITING/READING TO FILE. VERIFY THAT YOU HAVE ACCESS TO THAT DIRECTORY.

Issue: This error may occur on your computer during the installation of the software. Possible Cause: This error can occur if the CD from which you are performing the installation is dirty or the CD/DVD drive on your computer is not configured correctly. Solution: As problems with the CD/DVD disk or drive are the main cause of this error message, you first need to check them for problems. For instance,…

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INVALID REGISTRATION NUMBER

Issue: When attempting to enter your registration number into the Order/Register screen you get the error “Invalid Registration Number”. Possible Reason 1:      REINSTALLING or UPDATING – WITH DATA You’re attempting to enter your Registration Number before Restoring your data back in.  Simply use the Database Maintenance screen to Restore your data.  If necessary, enter the Registration Number AFTER restoring your data. Possible Reason 2:      REINSTALLING or UPDATING – STARTING OVER If you…

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REGISTRATION ERROR #7: REGISTRATION VALIDATION ERROR

Issue: Access to some areas of the software are denied due to Registration Error #7: Registration Validation Error. Possible Cause 1: INSTALLING THE NEW VERSION OF THE SOFTWARE The error is triggered because a NEW REGISTRATION NUMBER is needed to unlock the new version. Solution 1: UPDATE ALREADY PURCHASED If you have already purchased the update you simply need to enter the new version’s Registration Number you received when purchasing…

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WILL THIS SOFTWARE RUN ON A MAC?

GROUNDSKEEPER PRO CLOUD VERSION Use GroundsKeeper Pro cloud version on any device that can open a web browser which includes Apple products like iPads & iPhones. And, of course all types of laptops, PCs, etc.  Contact us for pricing. Or … GROUNDSKEEPER PRO DESKTOP VERSION If the Mac computer has software that emulates the Windows operating system, our software will run on it. The best way to know for sure…

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HOW TO INSTALL & RUN THIS SOFTWARE ON A NETWORK

The following information is for your network administrator and is for information purposes only. This is not a warrant or guarantee of any network installation as stated or implied. The software needs to be installed on each computer in the network so that each machine has the proper dynamic link libraries to run the database interface. Each client needs a desktop shortcut either shared or mapped to the server’s executable…

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COMPONENT ‘OCX/DLL’ OR ONE OF ITS DEPENDENCIES NOT CORRECTLY REGISTERED: A FILE IS MISSING OR INVALID

Issue: When attempting to open the software, the following message appears: ‘Component XXX or one of its dependencies not correctly registered: a file is missing or invalid’.  The error may refer to any of the following files: Resize32.ocx, Tips32.ocx, Threed32.ocx, PVScrptr.ocx, PVCalendar.ocx, PowerButton.ocx, IGScroll40.ocx, IGTabs40.ocx, PicBtn32.ocx, RichTx32.ocx or AddEmail.dll. Solution 1: Update to the Latest Version of your Product This issue is almost always fixed by updating to the latest versions. Solution…

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