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GroundsKeeper Pro (39)

Articles specific to the GroundsKeeper Pro business management software product.

GroundsKeeper Lite (28)

Articles specific to the GroundsKeeper Lite business management software product.

Blizzard Buster (28)

Articles specific to the Blizzard Buster business management software product.

Backup Data (1)

General articles on backing up data that apply to all our software products.

Restoring Data (2)

General articles on restoring data that apply to all our software products.

Installation (7)

General articles on software installation that apply to all our software products.

Error Messages (20)

General articles on errors that apply to all our software products.

Software Tips (7)

General articles containing software tips that apply to all our software products.

Forms (3)

General Adkad Technologies administrative forms for current registered software users.

FAQs (4)

Frequently asked questions about our products.

Category Installation

INSTALL GROUNDSKEEPER PRO FROM CD

If you’re trying to install the GroundsKeeper Pro software from the CD that came in the product box but its not automatically starting the installation program, try to manually start it by one of the following 2 methods. METHOD 1:   METHOD 2:     When the CD install program starts it looks like this:  

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RUNTIME ERROR 429: ACTIVEX COMPONENT CAN’T CREATE OBJECT

Issue: While running the software the ‘Runtime Error ‘429’: ActiveX Component Can’t Create Object’ error occurs and the program shuts down. Possible Solution 1: Make sure your Microsoft Windows Operating System has all the latest updates & service packs. To make sure your operating system (XP, Vista, etc.) has all the latest updates & service packs go to www.microsoft.com and use the utilities provided there to determine if your operating system is…

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ERROR 1304 – ERROR WRITING/READING TO FILE. VERIFY THAT YOU HAVE ACCESS TO THAT DIRECTORY.

Issue: This error may occur on your computer during the installation of the software. Possible Cause: This error can occur if the CD from which you are performing the installation is dirty or the CD/DVD drive on your computer is not configured correctly. Solution: As problems with the CD/DVD disk or drive are the main cause of this error message, you first need to check them for problems. For instance,…

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ADKAD PDF

WHAT IS THE ADKAD PDF? The Adkad PDF is a virtual printer that gets added to your computers ‘Devices & Printers’ for GroundsKeeper Pro to use for print preview and emailing capabilities. The Adkad PDF virtual printer gets installed automatically when GroundsKeeper Pro is installed so it is not necessary to install it separately unless it’s been corrupted or accidentally uninstalled. ISSUE: A message pops up warning that “The document…

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COMPONENT ‘OCX/DLL’ OR ONE OF ITS DEPENDENCIES NOT CORRECTLY REGISTERED: A FILE IS MISSING OR INVALID

Issue: When attempting to open the software, the following message appears: ‘Component XXX or one of its dependencies not correctly registered: a file is missing or invalid’.  The error may refer to any of the following files: Resize32.ocx, Tips32.ocx, Threed32.ocx, PVScrptr.ocx, PVCalendar.ocx, PowerButton.ocx, IGScroll40.ocx, IGTabs40.ocx, PicBtn32.ocx, RichTx32.ocx or AddEmail.dll. Solution 1: Update to the Latest Version of your Product This issue is almost always fixed by updating to the latest versions. Solution…

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GETTING UP & RUNNING – INSTALLING ON A NEW OR ADDITIONAL COMPUTER OR RECOVERING FROM A VIRUS OR CRASH

Issue: Getting back up and running.  The software needs to be installed on a New or Additional Computer.  Or, the software needs to be reinstalled on the same machine to Recover from a Virus or Crash. IMPORTANT: If your reinstalling on the same computer, make sure you have a Backup of your data before reinstalling or you will loose your data. If you don’t have a backup, as a last resort,…

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HOW DO I UPDATE TO THE LATEST VERSION?

STEP 1:  MAKE A BACKUP OF YOUR DATA FROM THE OLD VERSION. The new version of the software automatically loads your data the 1st time it is started but it is always a good idea to have a backup of your data just in case. Open the Database Maintenance screen of the old version and Backup your data. We recommend backing up to the hard drive for this updating process, but USB/Flash…

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