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GroundsKeeper Pro (39)

Articles specific to the GroundsKeeper Pro business management software product.

GroundsKeeper Lite (28)

Articles specific to the GroundsKeeper Lite business management software product.

Blizzard Buster (28)

Articles specific to the Blizzard Buster business management software product.

Backup Data (1)

General articles on backing up data that apply to all our software products.

Restoring Data (2)

General articles on restoring data that apply to all our software products.

Installation (7)

General articles on software installation that apply to all our software products.

Error Messages (20)

General articles on errors that apply to all our software products.

Software Tips (7)

General articles containing software tips that apply to all our software products.

Forms (3)

General Adkad Technologies administrative forms for current registered software users.

FAQs (4)

Frequently asked questions about our products.

Category Software Tips

WINDOWS 10 PRINTING PROBLEMS – NOTHING PRINTS

ISSUE:  Nothing is printing on Windows 10 computer. THE REASON FOR THE ISSUE: The problem is that the printer selected to print to, is the ‘Adkad PDF’ virtual PDF Viewer. You must select a real physical printer from the available printers. NOTE: DO NOT uninstall the ‘Adkad PDF’! PERMANENTLY FIX THE ISSUE: If your computer system’s printer setting is set to “Let Windows Manage My Default Printer”, you must UNCHECK…

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INVOICES / BILLS ARE MISSING INFORMATION

Issue: The invoices/bills are missing customer information such as services, payments, amount overdue, or previous balances. Solution 1: If you’re using a color printer, replace any ink or toner cartridges that may be empty.  Run a diagnostic to check your printer heads through your printers utilities in CONTROL PANEL|PRINTERS|PROPERTIES to make sure they are not malfunctioning. Solution 2: Try printing a STATEMENT-TYPE invoice rather than an INVOICE-TYPE invoice.  The INVOICE-TYPE invoice does not show Payments even if they fall…

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HOW TO GET A LOGO ON THE INVOICES / BILLS

STEP 1: CREATE THE LOGO IMAGE FILE. You will need your logo image to be a BITMAP file with the pixel dimensions of 306Wx63H. To create a sharper logo image, the size of the bitmap image can be a ratio of the required size. For example: a ratio of 2:1 would make the image dimensions 612Wx126H (see Image below). If the bitmap image does not meet the specifications for width and…

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HOW TO WORK WITH SERVICES THAT ARE PART OF A CONTRACT WITH PERIODIC PAYMENTS

Issue: A service, such as Lawn Maintenance, is performed as needed or is scheduled regularly, but the customer has a contract in which they pay on a monthly basis. How do you show on the invoice and schedules when the service is performed and charge them for the monthly contract charge correctly. Solution: You will need to add two(2) services for each customer this scenario applies to. Service 1 will…

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HOW DO I UPGRADE FROM GROUNDSKEEPER LITE OR BLIZZARD BUSTER TO GROUNDSKEEPER PRO?

So, you’ve been using GroundsKeeper Lite or Blizzard Buster and now you’re ready to upgrade to GroundsKeeper Pro. By upgrading you will get all the additional features GroundsKeeper Pro offers. Follow the instructions below to install GroundsKeeper Pro and transfer all your data from GroundsKeeper Lite or Blizzard Buster into GroundsKeeper Pro. STEP 1: IF YOU HAVE NOT ALREADY DONE SO, YOU WILL NEED TO PURCHASE THE UPGRADE After you purchase the upgrade you…

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HOW DO I UPDATE TO THE LATEST VERSION?

STEP 1:  MAKE A BACKUP OF YOUR DATA FROM THE OLD VERSION. The new version of the software automatically loads your data the 1st time it is started but it is always a good idea to have a backup of your data just in case. Open the Database Maintenance screen of the old version and Backup your data. We recommend backing up to the hard drive for this updating process, but USB/Flash…

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