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GroundsKeeper Pro (39)

Articles specific to the GroundsKeeper Pro business management software product.

GroundsKeeper Lite (28)

Articles specific to the GroundsKeeper Lite business management software product.

Blizzard Buster (28)

Articles specific to the Blizzard Buster business management software product.

Backup Data (1)

General articles on backing up data that apply to all our software products.

Restoring Data (2)

General articles on restoring data that apply to all our software products.

Installation (7)

General articles on software installation that apply to all our software products.

Error Messages (20)

General articles on errors that apply to all our software products.

Software Tips (7)

General articles containing software tips that apply to all our software products.

Forms (3)

General Adkad Technologies administrative forms for current registered software users.

FAQs (4)

Frequently asked questions about our products.

Category GroundsKeeper Pro

RUN-TIME ERROR 339 – COMPONENT OR ONE OF ITS DEPENDENCIES NOT CORRECTLY REGISTERED

ISSUE: Run-time error ‘339’ – Component or one of its dependencies not correctly registered: a file is missing or invalid. CAUSE: Uninstalling another version of any Adkad software product can cause ocx and dll component registration issues. SOLUTION 1: Use Windows CONTROL PANEL|PROGRAMS|PROGRAMS AND FEATURES to REPAIR your Adkad software product. SOLUTION 2: Or, reinstall your Adkad product by either re-downloading or the using the CD you received when you purchased it.  When you re-run…

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ADKAD PDF

WHAT IS THE ADKAD PDF? The Adkad PDF is a virtual printer that gets added to your computers ‘Devices & Printers’ for GroundsKeeper Pro to use for print preview and emailing capabilities. The Adkad PDF virtual printer gets installed automatically when GroundsKeeper Pro is installed so it is not necessary to install it separately unless it’s been corrupted or accidentally uninstalled. ISSUE: A message pops up warning that “The document…

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UNABLE TO CONNECT TO QUICKBOOKS

ISSUE:  You continue to get the message “Unable to connect to QuickBooks.  Please ensure that QuickBooks is opened and a company has been selected – then try again” even after your sure QB is open. CAUSE: This is caused by not giving permission to the Adkad software to access your QuickBooks data when the popup to do so was initially presented by QB. SOLUTION:  To reset QB to ask again so you may grant access, simply open…

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QUICKBOOKS IMPORT

GroundsKeeper Pro has the ability to import your customers from QuickBooks. The data that gets transferred are your customer names, addresses, phone numbers and starting balances.  We provide this utility so that you may quickly and easily get your QB customers loaded into GroundsKeeper Pro. This is a great way to save data entry time if you’re switching from QuickBooks to GroundsKeeper Pro! Step 1: Start GroundsKeeper Pro and click on…

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EXPORTING DATA

GroundsKeeper Pro has the ability to export the data from the tables in your company database into CSV (Comma Separated Values) files. After exporting the data you can then open it with Microsoft Excel or any other software that can open or import data from a CSV file.  This is very useful because you can use the features in other software products to do the things that are not available in…

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WILL THIS SOFTWARE RUN ON A MAC?

GROUNDSKEEPER PRO CLOUD VERSION Use GroundsKeeper Pro cloud version on any device that can open a web browser which includes Apple products like iPads & iPhones. And, of course all types of laptops, PCs, etc.  Contact us for pricing. Or … GROUNDSKEEPER PRO DESKTOP VERSION If the Mac computer has software that emulates the Windows operating system, our software will run on it. The best way to know for sure…

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HOW TO INSTALL & RUN THIS SOFTWARE ON A NETWORK

The following information is for your network administrator and is for information purposes only. This is not a warrant or guarantee of any network installation as stated or implied. The software needs to be installed on each computer in the network so that each machine has the proper dynamic link libraries to run the database interface. Each client needs a desktop shortcut either shared or mapped to the server’s executable…

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COMPONENT ‘OCX/DLL’ OR ONE OF ITS DEPENDENCIES NOT CORRECTLY REGISTERED: A FILE IS MISSING OR INVALID

Issue: When attempting to open the software, the following message appears: ‘Component XXX or one of its dependencies not correctly registered: a file is missing or invalid’.  The error may refer to any of the following files: Resize32.ocx, Tips32.ocx, Threed32.ocx, PVScrptr.ocx, PVCalendar.ocx, PowerButton.ocx, IGScroll40.ocx, IGTabs40.ocx, PicBtn32.ocx, RichTx32.ocx or AddEmail.dll. Solution 1: Update to the Latest Version of your Product This issue is almost always fixed by updating to the latest versions. Solution…

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RUN-TIME ERROR 6 – OVERFLOW

Cause One of the grid columns in any screen of the software containing a grid control has been made invisible by grabbing the column header and resizing it down. Solution: Update to the latest version of your software product since this issue has been fixed.

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RUN-TIME ERROR 396: ORIENTATION CANNOT BE SET WITHIN A PAGE

Issue: When printing, the message “Run-time error 396: Orientation cannot be set within a page” occurs. Temporary Solution: This error is fixed by simply RESTARTING (rebooting) your computer and printer. Permanent Solution: Update to the latest version of your software product since this issue has been fixed.

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REGISTRATION ERROR #1: REGISTRATION VALIDATION ERROR

Issue: Access to some areas of the software are denied due to Registration Error #1: Registration Validation Error. Summary: You may get this message if: 1. Your computer date is incorrect. To determine if your computer date is correct just hover your pointer over the date in the Windows Status bar (see Image 1). To change the date double-click on the time display; this will popup the Windows Date/Time Properties window (see Image 2).…

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