How Can We Help?
- HOW DO I UPDATE TO THE LATEST VERSION?
- HOW DO I UPGRADE FROM GROUNDSKEEPER LITE OR BLIZZARD BUSTER TO GROUNDSKEEPER PRO?
- HOW TO CHARGE A CUSTOMER FOR SERVICES AND THEN PRINT AN INVOICE / BILL
- HOW TO GET A LOGO ON THE INVOICES / BILLS
- HOW TO WORK WITH SERVICES THAT ARE PART OF A CONTRACT WITH PERIODIC PAYMENTS
- INVOICES / BILLS ARE MISSING INFORMATION
- WINDOWS 10 PRINTING PROBLEMS - NOTHING PRINTS
- 70 PERMISSION DENIED / RUN-TIME ERROR 3051 - THE MICROSOFT JET DATABASE ENGINE CANNOT OPEN THE FILE. IT IS ALREADY OPENED EXCLUSIVELY BY ANOTHER USER, OR YOU NEED PERMISSION TO VIEW IT'S DATA.
- ADKAD PDF
- BUTTONS MISSING/UNREADABLE AND SCREENS BEYOND VIEWABLE AREA OF MONITOR
- COMPONENT 'OCX/DLL' OR ONE OF ITS DEPENDENCIES NOT CORRECTLY REGISTERED: A FILE IS MISSING OR INVALID
- CONFIGURE EMAIL
- ELECTRONIC PAYMENTS
- ERROR 1304 - ERROR WRITING/READING TO FILE. VERIFY THAT YOU HAVE ACCESS TO THAT DIRECTORY.
- ERROR 76: PATH NOT FOUND - EXPORTING A ROUTE TO A CSV FILE Show all articles ( 31 )
- 70 PERMISSION DENIED / RUN-TIME ERROR 3051 - THE MICROSOFT JET DATABASE ENGINE CANNOT OPEN THE FILE. IT IS ALREADY OPENED EXCLUSIVELY BY ANOTHER USER, OR YOU NEED PERMISSION TO VIEW IT'S DATA.
- BUTTONS MISSING/UNREADABLE AND SCREENS BEYOND VIEWABLE AREA OF MONITOR
- COMPONENT 'OCX/DLL' OR ONE OF ITS DEPENDENCIES NOT CORRECTLY REGISTERED: A FILE IS MISSING OR INVALID
- ERROR 1304 - ERROR WRITING/READING TO FILE. VERIFY THAT YOU HAVE ACCESS TO THAT DIRECTORY.
- GETTING UP & RUNNING - INSTALLING ON A NEW OR ADDITIONAL COMPUTER OR RECOVERING FROM A VIRUS OR CRASH
- GROUNDSKEEPER LITE UPDATES - NEW FEATURES & BUG FIXES
- HOW DO I UPDATE TO THE LATEST VERSION?
- HOW DO I UPGRADE FROM GROUNDSKEEPER LITE OR BLIZZARD BUSTER TO GROUNDSKEEPER PRO? Show all articles ( 20 )
- 70 PERMISSION DENIED / RUN-TIME ERROR 3051 - THE MICROSOFT JET DATABASE ENGINE CANNOT OPEN THE FILE. IT IS ALREADY OPENED EXCLUSIVELY BY ANOTHER USER, OR YOU NEED PERMISSION TO VIEW IT'S DATA.
- BLIZZARD BUSTER UPDATES - NEW FEATURES & BUG FIXES
- BUTTONS MISSING/UNREADABLE AND SCREENS BEYOND VIEWABLE AREA OF MONITOR
- COMPONENT 'OCX/DLL' OR ONE OF ITS DEPENDENCIES NOT CORRECTLY REGISTERED: A FILE IS MISSING OR INVALID
- ERROR 1304 - ERROR WRITING/READING TO FILE. VERIFY THAT YOU HAVE ACCESS TO THAT DIRECTORY.
- GETTING UP & RUNNING - INSTALLING ON A NEW OR ADDITIONAL COMPUTER OR RECOVERING FROM A VIRUS OR CRASH
- HOW DO I UPDATE TO THE LATEST VERSION?
- HOW DO I UPGRADE FROM GROUNDSKEEPER LITE OR BLIZZARD BUSTER TO GROUNDSKEEPER PRO? Show all articles ( 20 )
- ADKAD PDF
- COMPONENT 'OCX/DLL' OR ONE OF ITS DEPENDENCIES NOT CORRECTLY REGISTERED: A FILE IS MISSING OR INVALID
- ERROR 1304 - ERROR WRITING/READING TO FILE. VERIFY THAT YOU HAVE ACCESS TO THAT DIRECTORY.
- GETTING UP & RUNNING - INSTALLING ON A NEW OR ADDITIONAL COMPUTER OR RECOVERING FROM A VIRUS OR CRASH
- HOW DO I UPDATE TO THE LATEST VERSION?
- INSTALL GROUNDSKEEPER PRO FROM CD
- RUNTIME ERROR 429: ACTIVEX COMPONENT CAN'T CREATE OBJECT
- 70 PERMISSION DENIED / RUN-TIME ERROR 3051 - THE MICROSOFT JET DATABASE ENGINE CANNOT OPEN THE FILE. IT IS ALREADY OPENED EXCLUSIVELY BY ANOTHER USER, OR YOU NEED PERMISSION TO VIEW IT'S DATA.
- ADKAD PDF
- BUTTONS MISSING/UNREADABLE AND SCREENS BEYOND VIEWABLE AREA OF MONITOR
- COMPONENT 'OCX/DLL' OR ONE OF ITS DEPENDENCIES NOT CORRECTLY REGISTERED: A FILE IS MISSING OR INVALID
- ERROR 1304 - ERROR WRITING/READING TO FILE. VERIFY THAT YOU HAVE ACCESS TO THAT DIRECTORY.
- ERROR 76: PATH NOT FOUND - EXPORTING A ROUTE TO A CSV FILE
- INVALID REGISTRATION NUMBER
- ISSUE WITH PRINTING - "THERE ARE NO DOCUMENTS AVAILABLE TO PREVIEW" Show all articles ( 12 )
View Articles by Category
Articles specific to the GroundsKeeper Pro business management software product.
Articles specific to the GroundsKeeper Lite business management software product.
Articles specific to the Blizzard Buster business management software product.
General articles on backing up data that apply to all our software products.
General articles on restoring data that apply to all our software products.
General articles on software installation that apply to all our software products.
General articles on errors that apply to all our software products.
General articles containing software tips that apply to all our software products.
General Adkad Technologies administrative forms for current registered software users.
Frequently asked questions about our products.
Category GroundsKeeper Pro
ISSUE WITH PRINTING – “THERE ARE NO DOCUMENTS AVAILABLE TO PREVIEW”
ISSUE: Printing brings up the message “There are no documents available to preview”. CAUSE: The software is encountering a permissions issue on your computer. SOLUTION: When starting the software, RIGHT mouse-click on the desktop shortcut and select RUN AS ADMINISTRATOR.
Read MoreRUN-TIME ERROR 339 – COMPONENT OR ONE OF ITS DEPENDENCIES NOT CORRECTLY REGISTERED
ISSUE: Run-time error ‘339’ – Component or one of its dependencies not correctly registered: a file is missing or invalid. CAUSE: Uninstalling another version of any Adkad software product can cause ocx and dll component registration issues. SOLUTION 1: Use Windows CONTROL PANEL|PROGRAMS|PROGRAMS AND FEATURES to REPAIR your Adkad software product. SOLUTION 2: Or, reinstall your Adkad product by either re-downloading or the using the CD you received when you purchased it. When you re-run…
Read MoreADKAD PDF
WHAT IS THE ADKAD PDF? The Adkad PDF is a virtual printer that gets added to your computers ‘Devices & Printers’ for GroundsKeeper Pro to use for print preview and emailing capabilities. The Adkad PDF virtual printer gets installed automatically when GroundsKeeper Pro is installed so it is not necessary to install it separately unless it’s been corrupted or accidentally uninstalled. ISSUE: A message pops up warning that “The document…
Read MoreUNABLE TO CONNECT TO QUICKBOOKS
ISSUE: You continue to get the message “Unable to connect to QuickBooks. Please ensure that QuickBooks is opened and a company has been selected – then try again” even after your sure QB is open. CAUSE: This is caused by not giving permission to the Adkad software to access your QuickBooks data when the popup to do so was initially presented by QB. SOLUTION: To reset QB to ask again so you may grant access, simply open…
Read MoreQUICKBOOKS IMPORT
GroundsKeeper Pro has the ability to import your customers from QuickBooks. The data that gets transferred are your customer names, addresses, phone numbers and starting balances. We provide this utility so that you may quickly and easily get your QB customers loaded into GroundsKeeper Pro. This is a great way to save data entry time if you’re switching from QuickBooks to GroundsKeeper Pro! Step 1: Start GroundsKeeper Pro and click on…
Read MoreEXPORTING DATA
GroundsKeeper Pro has the ability to export the data from the tables in your company database into CSV (Comma Separated Values) files. After exporting the data you can then open it with Microsoft Excel or any other software that can open or import data from a CSV file. This is very useful because you can use the features in other software products to do the things that are not available in…
Read MoreWILL THIS SOFTWARE RUN ON A MAC?
GROUNDSKEEPER PRO CLOUD VERSION Use GroundsKeeper Pro cloud version on any device that can open a web browser which includes Apple products like iPads & iPhones. And, of course all types of laptops, PCs, etc. Contact us for pricing. Or … GROUNDSKEEPER PRO DESKTOP VERSION If the Mac computer has software that emulates the Windows operating system, our software will run on it. The best way to know for sure…
Read MoreHOW TO INSTALL & RUN THIS SOFTWARE ON A NETWORK
The following information is for your network administrator and is for information purposes only. This is not a warrant or guarantee of any network installation as stated or implied. The software needs to be installed on each computer in the network so that each machine has the proper dynamic link libraries to run the database interface. Each client needs a desktop shortcut either shared or mapped to the server’s executable…
Read MoreCOMPONENT ‘OCX/DLL’ OR ONE OF ITS DEPENDENCIES NOT CORRECTLY REGISTERED: A FILE IS MISSING OR INVALID
Issue: When attempting to open the software, the following message appears: ‘Component XXX or one of its dependencies not correctly registered: a file is missing or invalid’. The error may refer to any of the following files: Resize32.ocx, Tips32.ocx, Threed32.ocx, PVScrptr.ocx, PVCalendar.ocx, PowerButton.ocx, IGScroll40.ocx, IGTabs40.ocx, PicBtn32.ocx, RichTx32.ocx or AddEmail.dll. Solution 1: Update to the Latest Version of your Product This issue is almost always fixed by updating to the latest versions. Solution…
Read MoreRUN-TIME ERROR 6 – OVERFLOW
Cause One of the grid columns in any screen of the software containing a grid control has been made invisible by grabbing the column header and resizing it down. Solution: Update to the latest version of your software product since this issue has been fixed.
Read MoreRUN-TIME ERROR 396: ORIENTATION CANNOT BE SET WITHIN A PAGE
Issue: When printing, the message “Run-time error 396: Orientation cannot be set within a page” occurs. Temporary Solution: This error is fixed by simply RESTARTING (rebooting) your computer and printer. Permanent Solution: Update to the latest version of your software product since this issue has been fixed.
Read MoreREGISTRATION ERROR #1: REGISTRATION VALIDATION ERROR
Issue: Access to some areas of the software are denied due to Registration Error #1: Registration Validation Error. Summary: You may get this message if: 1. Your computer date is incorrect. To determine if your computer date is correct just hover your pointer over the date in the Windows Status bar (see Image 1). To change the date double-click on the time display; this will popup the Windows Date/Time Properties window (see Image 2).…
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